Following are the terms and conditions that constitute the WillMow Ltd Returns Policy. No goods shall be accepted for credit, replacement or repair unless previously agreed.
Returns
- Items must be returned within 7 days from the date you received your purchase and must be returned within 7 days.
- Items must be returned in their original state and condition.
- Returns will not be accepted after a 7-day period.
- All items are sold as seen.
- We recommend viewing all items before purchasing to ensure you are satisfied with the look, condition & quality of the item. We will always describe each item to the best of our ability on the true quality and condition of our products.
- It is the buyers responsibility to arrange and pay for the return of the item.
Refunds
- We will be unable to refund any items after the 7-day period.
- Any returns will incur a 20% handling fee on the total invoice value.
- Refunds can only be issued to the original buyer of the item.
- Shipping & Packing costs are non-refundable.
Delivery
All items will be delivered kerbside unless prior arrangements have been made. It is your responsibility to inform us if you have restricted access.
- Delivery prices are valid for one month from date of quotation.
- Re-delivery charges will apply if no one is there to accept the goods on the specified delivery date.
- All deliveries will be carried out on working days and within working hours.
- Multiple purchases may be combined, please contact us to arrange this.
- If you wish to collect in person, please feel free to do so at a time and date agreed by both parties.
- All items will be processed within 24 hours of purchase for collection or delivery.
Returns Address
WillMow Reclamation & Salvage
The Hey
Off Buckstones Road
Shaw, Greater Manchester
OL2 8FN
Telephone: 01706 882868 | Email: info@willmow.co.uk