Terms & Conditions

All goods supplied by WillMow Ltd are sold subject to the following terms and conditions:


Any variations of these terms and conditions in any document of the customer is inapplicable unless accepted in writing.

Condition, age and dimensions

All goods are sold as seen. No responsibility is taken for the condition of materials or structure of any item. All ages quoted are approximate and are given to the best of our knowledge. All dimensions, areas, volumes or weights quoted are given as approximate.


Any prices quoted may vary without prior notice. All prices quoted are Pounds Sterling.

Terms of payment

Unless alternative terms of payment are agreed in writing, the customer shall make all payments prior to the collection or delivery of goods.


Once paid for, goods may be stored for up to 14 days at our premises. We cannot guarantee the security of these goods. They are therefore stored at the buyers risk. Extensions to storage times may be agreed under certain circumstances. Any goods remaining after 30 days will be offered for resale. The customer shall not be entitled to any refund.

Use of goods

The customer must satisfy himself that any goods ordered by him are suitable for his purposes. We hereby give notice that none of our employees are authorised to advise or recommend the suitability or otherwise of any product/s, and will not accept responsibility for any damage or loss directly arising as a result of any incorrect or inadequate advice or recommendation. All goods are ‘sold as seen’.

Goods in transit

Although we shall not be liable for any damage or loss caused by, or any that occur during transit of goods from our premises, we will endeavor to seek recovery from its carriers the amount of any damage or loss, but only if notification of such is given by the customer in writing within 3 days of the loss having been sustained.

Delivery and consequential loss

While we will do our utmost to adhere to any time stated for delivery, we shall not be liable for any loss or damage caused by any delay in delivery, completion or performance of any sale, and any time stated for delivery shall not be a term of contract or representation. In the event of ourselves being unable to supply or deliver the goods ordered, we undertake to refund any money paid in respect of such goods, but shall not otherwise be under any liability to do so. We shall not in any event be liable for consequential damage or loss. Delivery will be to the nearest kerbside. Labour and/or plant required for unloading shall be supplied by the purchaser. Placement is not included unless previously agreed. Provision of adequate Health & Safety measures shall be the sole responsibility of the customer. No responsibility is accepted for any consequential loss or subsequent losses arising from the use of any materials or goods supplied.

Delivery by Instalment

In case of delivery by instalment the purchaser shall not be entitled to treat the delivery of faulty goods in any one instalment, nor the late delivery or non-delivery of any one instalment as a dismissal of the sale.

Return of goods

Please see returns policy.

Law of contract

Any contract entered into shall be governed by English Law.

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